Privacy policy

Date of Latest Update: June 3, 2024
ValozAI, a company to be incorporated and registered pursuant to the laws of the Czech Republic, operates and owns the Website valozai.io. ValozAI offers a subscription-based product entitled “Valoz”. ValozAI is and remains deeply committed to protecting the privacy and security of the personal data of users of the Website (as further defined). This Privacy Policy specifies how personal data obtained by or in connection with the Website is collected, stored and used. In addition, this Privacy Policy specifies the rights granted to users of the Website concerning their personal data.


1. DEFINITIONS
Any capitalized terms defined in this Privacy Policy will have the meaning assigned to them in the Terms of Service applicable to the Website, as published on the Website. The Website ValozAI.io shall hereinafter be referred to as the “Website” and users of the Website shall be referred to as “Users” collectively. Each individual user of the Website shall be referred to as a “User”, or “you”, “your” and other similar expressions. The product entitled Valoz as developed by ValozAI, and available for purchase via a subscription on the Website, shall hereinafter be referred to as the “Product”.In this Privacy Policy, ValozAI, the company operating the Website and offering the Product, shall hereinafter be referred to as “ValozAI”.This Privacy Policy shall be referred to as the “Policy” or the “Privacy Policy”.“Non-Personal Data” means information that cannot be used to personally identify a specific person. Non‑Personal Data may include anonymous usage data, general demographic information, preferences submitted, and preferences generated based on data submitted and the number of clicks.“Personal Data” means information that personally identifies or relates to a specific person. Personal Data may also be referred to as personal information or personally identifiable information in data protection laws and regulations.


2. APPLICATION
By accessing and using the Website, you accept to be bound by this Privacy Policy. By using the Website, and/or providing Personal Data on the Website, you consent to ValozAI’s collection, usage, and disclosure of Personal Data according to the terms of this Privacy Policy. You further agree that ValozAI may send you emails based on the terms of this Privacy Policy. This Privacy Policy explains how ValozAI handles and treats Personal Data collected or gathered from the Website. This Privacy Policy applies solely to the Website, and not to any third party platforms.


3. COLLECTION OF PERSONAL DATAValozAI may collect both Non-Personal Data and Personal Data from you. Personal Data consists of information that can be used to personally identify you, such as your name, home address, email address, and IP address, without limitation.

a. Voluntarily Provided Personal Data
Upon using, browsing or otherwise interacting with the Website, you understand that ValozAI may collect your Personal Data and Non-Personal Data. ValozAI will collect Personal Data that you voluntarily provide on or in connection with the Website. You may provide Personal Data to us when creating a User Account. Accordingly, you may specify your full name and email address to authenticate your User Account. To facilitate the creation of a User Account on the Website, you will be required to submit your name, email address and other relevant Personal Data on the Website. You understand that to access certain features on the Website and obtain a subscription to use the Product, you may need to provide your name, email address and other Personal Data. Additional details may be optional to provide as part of your User Account but are recommended for an enhanced user experience.When you purchase a subscription to the Website, you acknowledge that ValozAI or the third party payment processor may collect your name, address and credit card type.

b. Third Party Service Logins
If you log in to your User Account on the Website via a third party site, social media platform or service, such as Facebook and Google, ValozAI may obtain information from the third party site or service. Such information may include your login credentials. ValozAI may obtain information regarding your account on the third party site or service, such as your number of friends or followers, IP address, location data and other public information available on your account.

c. Automatic Data Collection
ValozAI will also automatically collect information obtained on the Website through cookies, pixel tags, web beacons and other tracking technologies.


4. COLLECTION OF NON-PERSONAL DATA
ValozAI may obtain Non-Personal Data regarding you, such as the type of browser you used to access the Website, the device you used to access the Website, and the date and time at which you accessed the Website. This Non-Personal Data does not allow for you to be identified. Non-Personal Data is obtained through cookies or small text files, which may include an anonymous unique identifier. Cookies may be sent from our servers, upon which the cookies are stored on your computer hard drive or device. Cookies enable ValozAI to collect Non-Personal Data, thereby allowing ValozAI to keep a record of user preferences concerning the Website, both on an individual and aggregate level.ValozAI may, periodically, conduct surveys in connection with the Website. Participation in surveys will be voluntary. Unless otherwise stated, all data collected in connection with a completed survey will remain anonymous and will not allow for your identification.


5. USAGE AND DISCLOSURE OF PERSONAL DATA
You acknowledge and agree that ValozAI will use Personal Data to fulfill the purpose for which it was collected. ValozAI may use your Personal Data to personalize your experience, improve the Website, and for purposes set out in this Privacy Policy. ValozAI’s usage of your Personal Data will be based on the terms of this Privacy Policy.

a. Consent, Communication and Support
You acknowledge and agree that ValozAI may use your Personal Data to fulfill the purpose for which you provided your Personal Data. Accordingly, ValozAI may use your Personal Data to respond to your questions, provide support further to your requests, and other claims with respect to the Website. As such, ValozAI may use your Personal Data to satisfy your request or inquiry in the manner and as authorized by you.
Your Personal Data may be used to communicate with you regarding the Website, any applicable updates, modifications and other matters in connection with the Website.

b. Marketing and Promotional Purposes
ValozAI may send marketing materials, a newsletter and other promotional communications by email. You have the option of opting out or unsubscribing from our newsletter or promotional communications by following the instructions contained in the communication sent by email. You may also opt out and unsubscribe to these marketing and promotional communications by sending an email to contact@valozai.com.

c. Service Delivery and Account Management

ValozAI may use your Personal Data for purposes of account management and to deliver the Product pursuant to a subscription purchased on the Website. More specifically, your Personal Data can be used for purposes of granting you access to the Product in accordance with the License. As such, your Personal Data can be used for purposes of handling subscriptions and processing payments via or on the Website.

d. Legal Purposes
ValozAI’s usage of your Personal Data will be limited to the extent required by ValozAi’s legitimate business interests and in accordance with the requirements set forth by applicable data privacy laws. Accordingly, ValozAI may disclose your Personal Data if required to do so by law, or a court order. Your Personal Data may be used to comply with a binding court order, legal obligation, or applicable legislation. ValozAI may use your Personal Data if ValozAI finds that you violated or attempted to violate any of the policies implemented by ValozAI, including but not limited to its Terms of Service. ValozAI may use Personal Data for business and commercial purposes as permitted by data privacy laws in the United States, including, without limitation, the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR) in the European Union.
In accordance with applicable legislation, ValozAI will not use additional categories of Personal Data for purposes beyond those specified in this Privacy Policy, unless you provided your prior written consent or with notice.

e. Improvements and Provision of Customized Experiences
ValozAI may use Non-Personal Data to improve the Website and provide customized experiences. ValozAI may also use Non-Personal Data in the aggregate to analyze patterns of usage concerning the Website, and to improve the Product and features provided on the Website.

f. Analytical Purposes
ValozAI may use Non-Personal Data to obtain analytical and statistical data intended to analyze performance data, metrics and statistics relating to users, the effectiveness of the Website and other relevant data. Such data may be used to improve the Website's features, understand user behavior, and enhance the Product. ValozAI may also use the same to evaluate your usage of the Website in comparison to the usage of the Website by other users.

g. Third Party Providers
ValozAI will not sell, trade, rent or otherwise share Personal Data with third parties without your prior consent. Notwithstanding the foregoing, ValozAI may share Personal Data with vendors and other third‑party providers who perform services for us in connection with the Website. The vendors and third party providers ValozAI use will only collect, use and disclose Personal Data to the extent necessary to allow them to perform the services they provide in connection with the Website. ValozAI reserves the right to share Personal and Non-Personal Data with authorized third-party providers to allow such authorized third-party providers to:perform duties that ValozAI have delegated or subcontracted to them, including processing payments, fulfilling transactions, verifying customer data and providing analytical data;handle cybersecurity and the maintenance of the Website;provide analytics and data relating to subscriptions purchased and the usage of the Product.


6. PROTECTION OF PERSONAL DATA
ValozAI implemented precautions to protect Personal Data against unauthorized access, disclosure, alteration or destruction. These precautionary measures are intended to protect and safeguard Personal Data from unauthorized disclosure, damages or other breaches. Your Personal Data may be accessed only by ValozAI’s designated employees and authorized third-party providers who have a legitimate business need to know the information.While these safeguarding and protective methods comply with industry best practices, ValozAI is unable to guarantee that Personal Data will not be unlawfully accessed, disclosed, altered or destroyed. You acknowledge that despite our best efforts, no security system can be completely secure, and ValozAI cannot guarantee the full security of your Personal Data.7. YOUR RIGHTSDepending on the jurisdiction in which you reside, you may have certain rights concerning your Personal Data. These rights may consist of the right to access, correct, update, or delete your Personal Data, the right to object to or restrict the processing of your Personal Data, and the right to data portability.

a. Right to be Informed
In accordance with applicable legislation, including the GDPR, you have the right to be informed of ValozAI’s collection and usage of your Personal Data. To exercise your right to be informed, please send ValozAI an email to contact@valozai.io requesting the Personal Data collected and the usage made of the same. When submitting any request to ValozAI, you may be required to validate your identity by submitting information relating to your identity and/or completing the verification requirements provided.

b. Right to Rectification
If you believe that your Personal Data held by ValozAI is erroneous, unusable or false, you may request the rectification or correction of your Personal Data by submitting a written request to ValozAI. You may be able to modify the Personal Data contained in your User Account by following the instructions relating to modifying information therein. If you determine that the Personal Data that ValozAI has is incomplete, you may request additions or supplements to such information. All such requests should be sent to ValozAI by way of email, or changes may be made directly by you in your User Account.

c. Right to Erasure
As per applicable laws, you have the right to request the deletion of your Personal Data which ValozAI collected. To exercise this right, you can delete your Personal Data by selecting the appropriate button in your User Account dashboard. If your Personal Data is required to provide access to the Website or to fulfill a transaction, ValozAI reserves the right to deny your request for deletion or not allow you to delete the relevant Personal Data.

d. Right to Data Portability

You have the right to request a copy of your Personal Data in a structured, commonly used and machine‑readable format. In accordance with the requirements set in the GDPR, you may also download some of your Personal Data in a machine-readable format.

e. California Residents
California privacy laws grant California residents the formal right to request information regarding the disclosure of their Personal Data to third parties for direct marketing purposes. If you reside in the State of California and wish to submit such a request, please send ValozAI an email in accordance with the terms of this Privacy Policy. In addition to the right to request information, California residents benefit from a number of rights, including the right to access Personal Data collected and the right to request the deletion thereof. California residents benefit from the right to access, which consists of the right to be informed of ValozAI’s collection and usage of Personal Data. California residents further benefit from the right to obtain copies of the Personal Data ValozAI collected and stored.

f. Nevada Residents
Residents of the State of Nevada possess the right to disallow the sale or licensing of their Personal Data by third parties. To exercise this right to opt out, please send ValozAI an email in accordance with the terms of this Privacy Policy.

g. Residents of the European Union
Residents of the European Union (EU) and the European Economic Area (EEA) are governed by the General Data Protection Regulation 2016/679 (the “GDPR”). The GDPR sets forth the terms applicable to the collection, usage and transfer of Personal Data. The GDPR also provides its data subjects with additional rights regarding the handling of their Personal Data. Such rights include the right to be informed, the right to access, the right to rectification, the right to be forgotten, the right to restrict processing, the right to data portability, the right to object and the right to revoke consent. ValozAI complies with all obligations set forth in the GDPR, and therefore allows you to exercise any of the rights granted to data subjects by the GDPR.

h. Exercise of Rights
To exercise any of the rights granted under this Privacy Policy or by applicable laws, please send ValozAI a written request by email. For the request to be valid, it must identify you in a clear manner, allowing ValozAI to validate your identity. Secondly, the request must specify the Personal Data requested and the justification for such request. If your request is founded, ValozAI will fulfill the request. Please note that ValozAI may use your Personal Data to confirm your identity and satisfy the request. ValozAI reserves the right to refuse a request if it is unfounded or does not comply with the terms of this Privacy Policy.


8. PERSONAL DATA OF CHILDREN
ValozAI does not knowingly target children or collect Personal Data from children. If you have not reached the age of majority in your country of residence, you may only use the Website with your parent or legal guardian’s consent and while accompanied by your parent or legal guardian. Further, ValozAI does not wish nor intend to collect Personal Data from a minor. If you have reason to believe a child provided Personal Data on the Website, please notify ValozAI by way of email.


9. STORAGE OF PERSONAL DATA
ValozAI will maintain and store your Personal Data in its servers or in the servers of a trusted third party while you have an active User Account on the Website and for a reasonable duration thereafter. ValozAI will maintain and keep your Personal Data on file for the duration required to provide the subscription purchased, as applicable. ValozAI may retain your Personal Data for a longer duration to comply with legal obligations. In addition, ValozAI may keep Personal Data for payment purposes until all funds owed have been paid or to resolve payment disputes.10. DISCLAIMERYou understand that the Website may not always be available on a continuous uninterrupted basis. ValozAI reserves the right to shut down the Website's servers to perform maintenance and updates, at ValozAI’s convenience and without prior notice.


11. THIRD PARTY CONTENT
The Website may include links to or compatibility with third-party websites, sites, content and applications (collectively, the “Third Party Content”). You recognize that Third Party Content are external to the Website. The inclusion of Third Party Content on the Website does not imply ValozAI’s endorsement of such Third Party Content.Despite including links to Third Party Content, ValozAI is not responsible for the privacy practices employed by the Third Party Content linked on the Website. The present Privacy Policy applies solely to Personal Data collected through and on the Website. The present Privacy Policy does not apply to Third Party Content linked on the Website.


12. UPDATES TO THIS PRIVACY POLICY
ValozAI may update this Privacy Policy, at any time, at its convenience or for compliance purposes if any laws or industry standards were to change. If ValozAI updates this Privacy Policy, the updated Privacy Policy will be published on the Website. Any updates to this Privacy Policy will be effective upon the date listed in the updated Privacy Policy, or upon the date at which you were notified of the updated Privacy Policy, as applicable. It is your responsibility to review this Privacy Policy periodically to ensure you comply with the latest version. Your continued usage and/or access to the Website following the publication of the updated Privacy Policy signifies your agreement to be bound by and subject to the updated Privacy Policy. If you do not agree with any changes made to this Privacy Policy, your sole and exclusive recourse will be to cease using the Website.


13. COOKIE POLICY
Various types of cookies, such as essential cookies, functional cookies, performance cookies and advertising cookies, may be used by or in connection with the Website.
Essential cookies may be required to ensure the Website functions optimally. Functional cookies recall and save user preferences and settings. These cookies allow for the recognition of your device, and safeguard your preferences, such as location and language. Functional cookies retain information to facilitate subsequent access and usage of the Website by remembering login information.
Performance cookies collect information regarding the usage of the Website, time spent, pages viewed and other information regarding the usage of the Website. Performance cookies are used for purposes of providing appropriate advertisements to users of the Website. Advertising cookies collect information regarding online activities, interests and searches.
You may remove or disable cookies by activating certain browser settings, adjusting cookie settings or turning off cookies. You recognize that certain parts of the Website may be unavailable or inaccessible if cookies are disabled or removed. Moreover, you understand that portions of the Website may not function optimally if cookies are removed or completely disabled.


14. QUESTIONS AND COMMENTS
If you have any questions regarding this Privacy Policy, or wish to exercise any right granted by this Privacy Policy or by law, ValozAI invites you to send an email to contact@valozai.com. Please be advised that certain questions or requests may require verifications, which may delay ValozAI’s response time. ValozAI endeavors to respond to questions and requests in a timely manner.